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Both the Essential and Complete offerings include all of the features and benefits listed below, with the NetManage Complete offering, it also includes unlimited support labor as well.
Highlights
Both offerings are designed to manage, monitor, and support your entire network environment, including all workstations and servers. Executive level guidance and direction is available for to assist with your on-going IT decisions and planning. NetManage is a cost effective method of supporting small to medium sized organizations.
NetManage Complete
NetManage Complete is as the name implies is complete management of your network including unlimited support labor. The base NetManage Complete offering covers support for up to 10 workstations and two servers.
NetManage Essential
This offering is available for clients who would prefer to be billed for support labor as requirements arise.
Top reasons to outsource your IT Support to ITS
1. 100% Core Business Focus - Fixing computer and network problems no longer robs your business of your leadership, and you don’t have to worry about attracting and keeping people with the right technical expertise.
2. Unlimited support for your network and computer systems – a fully staffed support desk to handle your daily needs. We also provide 24 hours support and can reach our on-call engineers anytime, anywhere.
3. Reduce operation costs – By partnering with us for your IT needs you can eliminate the need for onsite IT staff. This will offset the cost of salary, health benefits, training, recruiting and other employee related expenses.
4. Access to World-Class Technical Knowledge – we invest in our engineers so you don’t have to. Our engineers and support desk agents have some of the highest levels of Microsoft and Cisco certifications. With access to world class engineering knowledge, we can provide industry leading support and network management.
5. Improve performance and Reliability – One of the most important advantages of outsourcing is the reduction or elimination of operational errors and inefficiencies. Our extensive investments in people, technology, and processes enable a level of service and quality that is virtually unattainable for organizations attempting to handle their own IT functions in house.
Call the telecom professsionals at ITS for more information about NetManage offering 1-800-876-4ITS (4487).
NetManage offering powered by CPI Solutions
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The NetManage Complete and Essential Plans offer you peace of mind, knowing that if there is ever a problem with your desktop, network, or connected peripheral hardware, you are covered. ITS will be there to support you when you need it. Offering two levels of service plans designed to provide the support that your business requires.